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SAMMY is a free, open-source AI chatbot designed to tackle the ever-evolving challenges of B2B customer success. It not only automates repetitive tasks by resolving user queries quickly and efficiently with up-to-date information from multiple sources, but it also frees up customer success managers to focus on revenue-driving initiatives. All of this happens hands-free, ensuring happier customers and a more productive team.
With Write, Speak, and Draw functionality, SAMMY stands out as the best open-source AI chatbot. Empower users to resolve issues in the way that feels more comfortable for them.
SAMMY is a free, open-source chatbot built for adaptability and continuous improvement. We believe great customer support should be transparent, intelligent, and powered by the community—ensuring businesses can deliver reliable, evolving, and customizable experiences for their users.
Integrating SAMMY is effortless, making it the perfect AI chatbot for any business. With just a few lines of code, SAMMY seamlessly connects to your existing customer support tools, knowledge bases, and communication channels. Whether you’re using Slack, Intercom, Zendesk, or a custom setup, SAMMY adapts instantly—no complex configurations or long setup times required. Get up and running in minutes and start delivering smarter, AI-driven support with ease.
Features

Product Video Tutorial

Open Source AI Chatbot

Multimodal Chatbot

Software Documentation

Customer Agent

Product Tours
